Terms & Conditions

Last updated: September 22, 2025

1. Acceptance of Terms

By accessing the One Biotic Pharma website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Our Services

One Biotic Pharma operates a product portfolio for prescription and Ayurvedic medicines. Orders are placed by contacting our team; we do not process payments or ship directly through this website. Product availability, pricing, and fulfillment are confirmed when you place an order with us.

3. SMS Messaging Terms (A2P 10DLC)

By opting in to SMS messaging, you agree to the following terms, which comply with U.S. A2P 10DLC carrier requirements:

  • You consent to receive recurring and non-recurring SMS messages from One Biotic Pharma at the mobile number you provide.
  • Message frequency: Message frequency varies. You will typically receive messages related to order confirmations, fulfillment status, and occasional service notifications.
  • Message & data rates: Standard message and data rates may apply based on your mobile plan.
  • Opt-out: Reply STOP to any message to unsubscribe. You will receive one final confirmation message. You may opt back in by replying START.
  • Help: Reply HELP for support.
  • Carrier liability: U.S. wireless carriers are not liable for delayed or undelivered messages.
  • You confirm that you are the owner or authorized user of the mobile number provided and are at least 18 years of age.

4. Orders & Fulfillment

Submitting an order inquiry is a request, not a confirmed purchase. All orders are subject to product availability and confirmation by our team. Prescription products may require a valid prescription as applicable under law.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of One Biotic Pharma and may not be reproduced without our written permission.

6. Limitation of Liability

One Biotic Pharma shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, including any failure or delay in SMS message delivery.

7. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

8. Governing Law

These terms are governed by the laws applicable to One Biotic Pharma's place of business. SMS services additionally comply with U.S. carrier and Federal Communications Commission (FCC) requirements where applicable.

9. Contact Us

For questions about these Terms, contact us:

One Biotic Pharma
Gala No. B/4, Salim Estate,
Khairani Road, Sakinaka,
Mumbai 400072, India
Email: atik@onebioticpharma.com
Phone: +91-9152009923